Driving change in the property industry, one phone call at a time

Out-of-hours call handling by property managers

PropCall was founded through the coming together of experienced property managers and communications technology experts, as a direct result of a need for skilled and professional supervision of managed assets outside of 9-5.

0 units managed
0 residential tenancies
We’re open 24 hours a day. 7 days a week, 365 days a year.

“Xenia Lettings started using PropCall a couple of months ago and ever since they have been responsive, professional and their services are a huge improvement from the previous well known provider. I would highly recommend.”

Kate Muir, Xenia Lettings

Meet our team

Our service consists of real people in the UK with actual property management experience. We take calls in your company name and provide expert care to your callers, while also giving advice and support for building problems and a wide range of maintenance issues.

Josh

Josh

Senior Ops Coordinator

Kevin

Kevin

Senior Property Manager

Lisa

Lisa

Property Manager

Moe

Moe

Business Development Exec.

Kevin

Kevin

Property Manager

Molly

Molly

Customer Service Team Leader

Cameron

Cameron

Client Support

Mohammed

Mohammed

First Line Technical Support

Luke

Luke

Business Development Exec.

Josh

Josh

Senior Ops Coordinator

Kevin

Kevin

Senior Property Manager

Lisa

Lisa

Property Manager

Moe

Moe

Business Development Exec.

Kevin

Kevin

Property Manager

Molly

Molly

Customer Service Team Leader

Cameron

Cameron

Client Support

Mohammed

Mohammed

First Line Technical Support

Luke

Luke

Business Development Exec.

“Working with property management companies on their comms always uncovered a similar theme – a strong dislike when thinking about their after hours. PropCall was founded to relieve that pressure and spread the workload.”

Aaron Mcwilliam, Managing Director of PropCall

Aaron Mcwilliam, Managing Director of PropCall

What our customers say

We are experts in the property industry, and our experience & achievement speak for themselves

“Great service, these guys support our call overflow and emergencies…They have completely streamlined and revolutionised our out-of-hours services. Cost efficient and worth every penny, a great way to extend service.”

Tom McCubbine

“As the Accommodation Manager for two cities I have spoken to the guys over at PropCall quite a lot. They are super friendly and have picked up a great knowledge of our sites already. They really are a great addition and I’m super glad we now work with them.”

Debiy Brunskill

“We use PropCall for answering both sales and property maintenance calls. They have surpassed our expectations in every way. Professional, responsive and offering a fantastic service, they are truly an extended part of our team.”

Curlett Jones Estates