Let’s have a chat

New Customers

Email: [email protected]
Phone: 0161 510 5600

1C Maclaren House,
The Lancastrian Office Centre,
Manchester, M32 0FP

Request a callback

Existing Customers

Email: [email protected]
Phone: 0161 510 5600

1C Maclaren House,
The Lancastrian Office Centre,
Manchester, M32 0FP

Request support

Careers

We’re always looking for amazing people with great customer service skills and experience within the property sector. If you’re seeking a new challenge in your career, look no further than PropCall.

Latest opportunities

Why our customers choose Propcall

Whether you’re an independent estate agent or a nationwide property manager, PropCall will pick up the phone on your behalf as soon as you leave the office, until you return the next day.

Our Company

Reason one

Enhanced Customer Service

Providing callers with a personal and friendly approach, even after business hours, leaves a lasting good impression – driving significant improvements in customer satisfaction.

Reason two

Improved Business Productivity

Having us handle your calls outside of office times allows your daytime staff to focus on their work and not become bogged down in rectifying issues from the evening/night before, increasing staff productivity and job satisfaction.

Reason three

Remote Video Assistance

Our software will increase your first call resolution, improve NPS, and reduce the need for contractors to visit properties. With no app download necessary, we can guide callers safely through situations with visual support on their screen throughout the call.

Our blog offers free advice, latest news and reports on changes in the sector

The importance of a work-life balance

Importance of work life balance and how Covid-19 has shone a light on that over the last 2 years The…

Key PropCall benefits for residential lettings

Residential Lettings is undoubtedly a competitive market. There are 16,547 businesses registered as estate agencies in the UK according to…

Are estate and letting agents missing a trick?

With the property market currently running at full speed, many estate and letting agents are enjoying a golden period of…

The impact of RoPA on estate agencies

The Regulation of Property Agents Working Group (RoPA) was announced on the 18th July 2019 by the Ministry of Housing. This…