Let’s have a chat

New Customers

Email: hello@propcall.com
Phone: 0161 510 5600

1C Maclaren House,
The Lancastrian Office Centre,
Manchester, M32 0FP

Request a callback

Existing Customers

Email: support@propcall.com
Phone: 0161 510 5600

1C Maclaren House,
The Lancastrian Office Centre,
Manchester, M32 0FP

Request support

Careers

We’re always looking for amazing people with great customer service skills and experience within the property sector. If you’re seeking a new challenge in your career, look no further than PropCall.

Latest opportunities

Why our customers choose Propcall

Whether you’re an independent estate agent or a nationwide property manager, PropCall will pick up the phone on your behalf as soon as you leave the office, until you return the next day.

Our Company

Reason one

Work Life Balance

We enable you to have a work life balance by handling your out of hour calls. We take over the reins after close of play, so you can have time to yourself. Never miss a lead again, as we will answer your phones and report quality leads back to you.

Reason two

Remote Video Assistance

Our software will increase your first call resolution, improve NPS, and reduce the need for contractors to visit properties. With no app download necessary, we can guide callers safely through situations with visual support on their screen throughout the call.

Reason three

Improved Business Productivity

Having us handle your calls outside of office times allows your daytime staff to focus on their work and not become bogged down in rectifying issues from the evening/night before, increasing staff productivity and job satisfaction.

Reason four

Enhanced Customer Service

Providing callers with a personal and friendly approach, even after business hours, leaves a lasting good impression – driving significant improvements in customer satisfaction.

Our blog offers free advice, latest news and reports on changes in the sector

Winners of Two Business Awards

Director Aaron Mcwilliam was also given the Bronze award for Entrepreneur of the Year Manchester start up PropCall won big…

In The Spotlight

We have spent some time getting to know Molly Cairns our Customer Service Team Leader! A long standing employee that…

Celebrate with us

We couldn’t have been nominated for any of these awards without you, so celebrate with us on social media. This…

In The Spotlight

We have spent some time with Bilal Mumtaz our Head of Sales & Business Development! Get to know him on…