Let’s have a chat

New Customers

Email: hello@propcall.com
Phone: 0161 510 5600

5B Maclaren House,
The Lancastrian Office Centre,
Manchester, M32 0FP

Request a callback

Existing Customers

Email: support@propcall.com
Phone: 0161 510 5600

5B Maclaren House,
The Lancastrian Office Centre,
Manchester, M32 0FP

Request support

Careers

We’re always looking for amazing people with great customer service skills and experience within the property sector. If you’re seeking a new challenge in your career, look no further than PropCall.

Latest opportunities

Why our customers choose Propcall

Whether you’re an independent estate agent or a nationwide property manager, PropCall will pick up the phone on your behalf as soon as you leave the office, until you return the next day.

Our Company

Reason one

Work Life Balance

We enable you to have a work life balance by handling your out of hour calls. We take over the reins after close of play, so you can have time to yourself. Never miss a lead again, as we will answer your phones and report quality leads back to you.

Reason two

Remote Video Assistance

Our software will increase your first call resolution, improve NPS, and reduce the need for contractors to visit properties. With no app download necessary, we can guide callers safely through situations with visual support on their screen throughout the call.

Reason three

Improved Business Productivity

Having us handle your calls outside of office times allows your daytime staff to focus on their work and not become bogged down in rectifying issues from the evening/night before, increasing staff productivity and job satisfaction.

Reason four

Reduced Call-Outs

Providing callers with a personal and friendly approach, even after business hours, leaves a lasting good impression – driving significant improvements in customer satisfaction.

Our blog offers free advice, latest news and reports on changes in the sector

Top 3 Green Tips for Property Managers: How to Improve Sustainability & Cut Costs

Sustainability is not only kinder to the planet—it’s good for business. More and more tenants are making eco-friendly living a…

Handling Tenant Complaints: How Better Communication Can Turn Property Management Around

Tenant complaint handling is inevitable in property management. But whether they escalate into chronic issues or opportunities to build better…

Maximise Efficiency and Reduce Unnecessary Costs with PropCall!

As a property manager, it is always a balancing act to satisfy the tenants without breaking the bank. With rising…

How Stamp Duty Changes Could Impact the Rental Market (and Why Property Managers Should Be Ready)

The Impact of Stamp Duty Changes on the Rental Market With upcoming increases in Stamp Duty Land Tax (SDLT) on…