Out-of-hours call answering for social housing
- A cost-effective extension of your team
- Issues handled as per your unique instructions
- 24 hour emergency contractor call out management
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Tired of working 12 hour days or constantly being on call? Switch off at your normal closing time and hand the reins over to us.
You can either divert your calls direct to us from your phone system, or display a specific local out-of-hours number.
We answer in your company name and follow your instructions, to deal with calls exactly how you would, as if you were in the office 24/7.
We are experts in the property industry, and our experience & achievement speak for themselves
“Great service, these guys support our call overflow and emergencies…They have completely streamlined and revolutionised our out-of-hours services. Cost efficient and worth every penny, a great way to extend service.”
“Since we employed PropCall it has lowered the number of calls we as property managers receive out of hours significantly and increased the efficiency in dealing with issues at our buildings. They’re flexible to our needs and always very professional too. Highly recommended.”
“We use PropCall for answering both sales and property maintenance calls. They have surpassed our expectations in every way. Professional, responsive and offering a fantastic service, they are truly an extended part of our team.”
Nationwide – PropCall support clients and their managed assets across the whole of the UK.
We work with businesses of all sizes, from independent letting agents with less than 10 properties under management, to national block management providers with sites across the country.
We prefer to use your own contractors as a first priority (you can provide as many of these as you wish) but we also have our own contractors available as a back up.