Out Of Hours Property Management

Our core service is full out-of-hours property management. Our team will handle all OOH calls on your behalf and act as your team would if they could work 24 hours a day.

 

All action routes and call flows are agreed at onboarding to ensure we deliver a positive experience for all of your callers and provide the exact type of support your business requires.

 

All of our staff are highly trained property management professionals, with experience in a variety of types of property management.

Enhance your reputation amongst your peers by delivering a true 24-hour service to your clients.

 

  • Answer calls in your company name
  • Follow pre-agreed routes of action with every call type
  • Make commercial decisions and take action on your behalf
  • Use your preferred contractors or can provide you with ours
  • Give you the ability to offer superior support 24/7
  • Calls answered evenings, nights and weekends
  • Christmas and all Bank Holidays Included at no extra cost
  • Breakdowns provided of each call/incident and time spent managing –              particularly useful for recharging back to end users/landlords/managed building service charge budgets where applicable.
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