In The Spotlight – Kye Bennet

2 minute read

Tell us a little about your role at AllCall/PropCall

I am the Operations Manager at PropCall, my role is to ensure the main operations of the business run as smoothly as possible during day time and out of hours service.

As the ever expanding team grows I am responsible for ensuring processes and procedures are adhered to, as well processing client information and laying this into a readable, easy to follow process for all members of staff. Thus, leading to maintaining customer satisfaction for all clients.

What is the most interesting part of your job?

Being able to share knowledge built up over the years in property & operations, helping: staff members, property managers, tenants and landlords make informed decisions.

I would also say being able to build operational structures and processes to help streamline business procedures.           

How did you get to where you are today?

Through dedication to the industry and a willingness to learn and adapt to the ever-changing property guidelines. As well as being able to put my knowledge forward with confidence and certainty, and when unsure knowing how to get the answers I need. I’ve always strived to succeed in whatever I am doing and to help the people around me progress as they desire.         

What makes AllCall/PropCall stand out?

PropCall offers a service that is unmatched through the UK, we strive to ensure a perfect customer service for all our clients. The system is built around the client to allow a service that suits their business needs.

As well as this, the employees make the business; without them we couldn’t offer the service we do.

What are your top 3 tips to stay motivated at work?

Its helps to understand when you’re most productive and ensuring during these times it is the high level/impact tasks that’re completed.

  1. Its helps to understand when you’re most productive and ensuring during these times it is the high level/impact tasks that’re completed
  2. Awarding myself for completing tasks as this motivation can be condition to a sense
  3. Understanding that mistakes are made and failure sometimes happens, the main point is to realise the mistake and apply the knowledge going forward. Which gives me motivation and encourages me to do a better job

What other activities do you enjoy outside work?

The activities outside of work mainly include anything car related, going to car shows, events, track days, and just learning about & enjoying cars in general.

If you could have a superpower or be a superhero for a day, what/who would it be and why?

If I could have any superpower for a day it would be to mind-read, to fully understand and know what people think and mean. Failing this, the power to change probability to win the lottery.

Would you like more info?

If you’d like to discuss how we can deliver measurable value to your property management company, please get in touch.

Let’s have a chat