Out-of-hours call answering for the property sector
- Real people answering your phones out-of-hours
- Specific services for property sector pain-points
- 24 hour emergency contractor call outs
Request a 15 Minute Demo
"*" indicates required fields
Your data will be processed inline with our Privacy Policy
What we do for the property sector
Out-of-Hours Property Management
Handling calls from residents, contractors, suppliers and taking swift action where necessary on your behalf to protect your assets and let you offer your clients an unrivalled 24hr service.
Out-of-Hours Enquiry Detail Capture
Help prevent these callers going to your competitors with a professionally handled call that captures vital information, which is then forwarded to your team to action at their first availability.
24HR Emergency Contractor Call Outs
Triage calls from end users to determine the nature and urgency of their call. Once determined, we assist with emergency contractor callouts when required. All callouts are managed end-to-end with reports.
more services this way
How it works
1
Work your day until you close
Sick of working 12 hour days or constantly being on call? Switch off at your normal closing time and hand the reins over to us.
2
Enable call forwarding to us
It’s as simple as pushing a button, we will set your system up so you can enable our services within seconds before leaving for the day.
3
We take all your out of hours calls
Once the connection is made, all your calls come direct to us and our staff will instantly know who’s phone is calling when the call comes through.
What our customers say
We are experts in the property industry, and our experience & achievement speak for themselves
“I’ve worked with Aaron and his team for a while, since they first started, and have been very impressed seeing the company grow and improve.”
“Since we employed PropCall it has lowered the number of calls we as property managers receive out of hours significantly and increased the efficiency in dealing with issues at our buildings.”
“We use PropCall for our out of hours service, answering both sales and property maintenance calls from our clients and tenants.”
Experts in supporting the property sector
- We manage over 8500 properties across the UK
- We have a fully trained, around-the-clock team
- We are SIA accredited and highly rated on Google
-
What parts of the country do you cover?
Nationwide – PropCall support clients and their managed assets across the whole of the UK.
-
What size of companies do you work for?
We work with businesses of all sizes, from independent letting agents with less than 10 properties under management, to national block management providers with sites across the country.
-
Do you provide the contractors or can we give you our own?
We prefer to use your own contractors as a first priority (you can provide as many of these as you wish) but we also have our own contractors available as a back up.
Talk to our experts today
Whether you’d like to arrange a callback, book in a meeting or just have a chat with our team, please book yourself in.
Arrange a Callback